Privacy Policy

Privacy Policy

This Privacy Policy describes how Hwy 83 Storage, LLC ("we", "us", "our") collects, uses, stores, and protects personal information when you interact with our website, services, and messaging programs, including when you provide your phone number and sign up to receive SMS messages from us.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Email address
Mobile phone number
Business or contact details
Form submission details
Support or inquiry messages
We may also collect limited technical data such as:
IP address
Browser type
Device information
Website usage analytics
Cookies or tracking tools may be used to improve site functionality and user experience.

2. How We Use Your Information
We use collected information for purposes including:
Providing and improving our self storage services
Responding to inquiries and support requests
Sending service-related notifications
Operating our SMS messaging and communications program
Sending promotional and marketing messages about products, offers, and sales (where consent is provided)
By submitting your phone number, you agree that we may send:
Promotional and marketing SMS messages
Product and offer updates
Informational or account-related messages
Message frequency may vary. Message and data rates may apply.

3. SMS Messaging Program & Consent Disclosure
When you submit your phone number through our sign-up or contact forms, you acknowledge and agree to the consent language displayed on the page, including:
"By providing this phone number, you agree to receive text messages from Hwy 83 Storage, LLC, including promotional and marketing messages about products, offers, and sales, as well as informational messages related to your account or inquiries. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase."
Participation in the SMS program is voluntary.
Consent is not a condition of purchase.

4. Opt-Out Instructions
You may opt out of SMS messaging at any time by replying:
STOP
For assistance, reply:
HELP
After opting out, a confirmation message will be sent and you will no longer receive further texts unless you re-subscribe.
You may also contact us directly to request removal.

5. Data Sharing & Third-Party Services
We do not sell, rent, or share your mobile phone number or personal information with third parties or affiliates for marketing, promotional, or unrelated purposes.
Your information may be shared only with trusted service providers who support our operations (such as SMS delivery platforms including Twilio) solely for the purpose of providing requested communications and services.
All vendors are required to protect your data.

6. Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission or storage is 100% secure.

7. Data Retention
We retain personal information only for as long as necessary to:
Fulfill the purposes described in this policy
Comply with legal obligations
Support legitimate business operations
Users may request data deletion where applicable.

8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the most recent version.
Continued use of our services after changes indicates acceptance.

10. Contact Information
If you have questions about this Privacy Policy or our messaging program, contact us at:
Email: marketing@hwy83storage.com
Phone: (956) 255-0833